Customer loyalty is essential for building a successful business. Every business owner wants loyal customers, but how do you encourage loyalty?
Retaining the core lessons so painfully learned in recent times will set you up for strength in a future that remains largely unknown.
Remodelers are looking at their processes rather than relying on a quick fix
Three unexpected things I've found during COVID-19 quarantine
Employees will lose confidence when there’s an information vacuum
A new approach to design influences how these spaces look and feel
Caesarstone launches Masters of Stone, an educational program to address quartz surface safety
It was too much to spend on something that wouldn’t add value to the home
Great things are planned for 2020, and I’m excited to bring you up to speed.
Autonomous vehicles are already on our roads, but your company will never run itself
Without a clear vision of success, it’s tough to stick to any resolutions
A recent study uncovers anticipated shopping behaviors of Pros leading up to their busiest shopping season
You probably get work from past customers and referrals without really trying. Imagine what might happen if you leaned into it.
There’s a lack of respect that older generations have for this younger one
Owner of Easton Roofing says the damage has already been done
Growth in volume measures growth in transactions, but no one goes into business just to maximize transactions
A reminder to all contractors of the costs of ignoring safety protocols
Remodelers we spoke with agreed that opioid addiction is an industry challenge
When we learn from our mistakes, we avoid making the same mistake twice. When we learn from the mistakes of others, we avoid making a mistake in the first place.