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By Synchrony | | October 06, 2020

Customer loyalty is essential for building a successful business. Every business owner wants loyal customers, but how do you encourage loyalty?

By Erika Taylor | August 04, 2020

Retaining the core lessons so painfully learned in recent times will set you up for strength in a future that remains largely unknown. 

By Erika Taylor | May 27, 2020

Remodelers are looking at their processes rather than relying on a quick fix 

By James F. McClister | May 19, 2020

Three unexpected things I've found during COVID-19 quarantine 

By Erika Taylor | April 20, 2020

Employees will lose confidence when there’s an information vacuum

By Erika Taylor | March 30, 2020

A new approach to design influences how these spaces look and feel

By Kaitlin Schuler | February 26, 2020

Caesarstone launches Masters of Stone, an educational program to address quartz surface safety 

By Erika Taylor | February 13, 2020

It was too much to spend on something that wouldn’t add value to the home

By Erika Taylor | January 17, 2020

Great things are planned for 2020, and I’m excited to bring you up to speed.

By Sal Alfano | December 23, 2019

Autonomous vehicles are already on our roads, but your company will never run itself

By Erika Taylor | December 11, 2019

Without a clear vision of success, it’s tough to stick to any resolutions

By Lowe's Pros | | December 03, 2019

A recent study uncovers anticipated shopping behaviors of Pros leading up to their busiest shopping season

By Sal Alfano | November 21, 2019

You probably get work from past customers and referrals without really trying. Imagine what might happen if you leaned into it.

By Erika Taylor | October 28, 2019

There’s a lack of respect that older generations have for this younger one

By Kaitlin Schuler | October 18, 2019

Owner of Easton Roofing says the damage has already been done

By Sal Alfano | October 18, 2019

Growth in volume measures growth in transactions, but no one goes into business just to maximize transactions 

By Kaitlin Schuler | October 18, 2019

A reminder to all contractors of the costs of ignoring safety protocols

By Erika Taylor | October 11, 2019

Remodelers we spoke with agreed that opioid addiction is an industry challenge

By Sal Alfano | September 24, 2019

When we learn from our mistakes, we avoid making the same mistake twice. When we learn from the mistakes of others, we avoid making a mistake in the first place.

By Erika Taylor | September 11, 2019

We don’t question the problems, or if we do, we procrastinate making fixes

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