Leadership

Knowing what I know now, I wish I had handled that homeowner differently 

remodelers can learn a lot talking to employees

“Learn to really stop and listen,” says Allison Iantosca, president of F.H. Perry Builder. “It creates a dynamic between two people that is not normally there.”

Learning how to coach is part of the leadership skill set

It’s easier to prevent something from happening than it is to repair the damage after the fact

We’ve achieved a tipping point around the adoption of these products

international builders' show panel with jackson design and remodeling, CMM construction, and Houzz

Mark McClanahan spoke on this topic during a panel at the International Builders’ Show in February. The other speakers were (L to R) Todd Jackson, of Jackson Design and Remodeling; Christopher Amato, of CMM Construction; and Liza Hausman, of Houzz. 

Use these tips to get maximum value from your project management system 

Start tracking the metric your business can’t live without in 2019 and beyond 

If your estimates are accurate, but you’re still losing money, it could be a miscalculated markup. Here’s how to correct your mistake.

When most people call, it’s to talk with a person. Why, then, do automated phone menus offer every option under the sun except that one?

Seeing what we push against is as useful as seeing what we are pushing toward

...and really all contractors

remembering what's good in remodeling

Very few industries have the advantages of remodeling. A low barrier to entry, level playing field, and high potential for growth make it almost unique in today’s business landscape.

When times get tough, it helps to remember what’s good about the industry

know when to say no to a remodeling client

The prequalifying questionnaire also provides an opportunity to preview homeowners’ communication style

Taking on the wrong remodeling job can hurt your profits and company morale. But how do you know when a project isn’t a good fit?

cyberattacks can be costly to remodelers

How remodelers can better protect themselves against cyber threats

NAHB Remodelers new leadership

NAHB Remodelers new leadership await their respectives turns to be sworn in by 2018 NAHB First Vice-Chair Greg Ugalde. From left to right: Kert Sloane as Second Vice-Chair, Tom Ashley Jr. as First-Vice Chair, and Tim Ellis as Chair. 

NAHB remodelers’ annual celebration at the international builders’ show showcased the best and most innovative of the remodeling industry 

The larger the management team, the more latency there is in the network. Success depends  on the people, the systems they use, and how often they use them.

Many great project managers are unprepared to run a business

selling a division of your remodeling company to an employee can be good

Selling a division to a trusted employee like Jason DeLong (pictured here) gives peace of mind that your hard work will be in good hands.

You’re ready to sell part of your remodeling business, and an employee is interested in buying. But where do you start?

share goals publicly

There’s a concept in Sandler Training called “birdcage.” The idea is that when you share your goals publicly (i.e.,show people your “empty birdcage”), this creates space for someone to step in and “give you a bird.”

Why is it that one salesperson is better at selling kitchens while another is stronger with additions? The answer is rooted in science, and understanding how it works can help strengthen any team.

It was too obvious to miss.

Time starved? Use these simple tricks to add precious hours to your week.

canary signs thought leaders pro remodeler

10 indicators that show remodelers current and future market conditions 

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