Leadership

the onboarding process is important for any good business

Making new hires feel welcome sets the tone for a long and productive tenure. On their first day at work, new employees get flowers and a card.

Use these guidelines to set the stage for successful hires

examining your businesses fitness for remodelers

5 questions to ask yourself when trying to determine how things stand with your business 

Originally designed for software developers, the scrum methodology brings flexibility and focus to remodeling

the importance of contract signatures before work

In order to protect yourself, request that both spouses be available to sign the contract. Another option is electronic signatures, which are now generally recognized as originals. Source: goodluz / stock.adobe.com

Should you start work on a project if you are missing one of the homeowners’ signatures on the contract? No. Here’s why.

a good remodeler tells clients what they need to hear

A good remodeler gives the client what they need rather than what they want. This takes knowledge, skill, and leadership.  

How to give remodeling clients what they need, instead of what they want

In 2018, ResiCap brought in $483 million with a myriad of services including renovating hundreds of homes across dozens of states.

How becoming transparent has freed our company and increased close rates 

dreammaker franchise owner survived recession and gives advice

In 2007, DreamMaker Ogden won Franchise of the Year for their concerted effort to help veterans and seniors with special needs remodel their kitchens and baths. Nate Coombs (middle) was in a sales role at the time, where he worked under his father and learned firsthand how a tanking economy can disrupt the remodeling industry.

Four DreamMaker remodelers share what they learned from surviving the recession

Knowing what I know now, I wish I had handled that homeowner differently 

remodelers can learn a lot talking to employees

“Learn to really stop and listen,” says Allison Iantosca, president of F.H. Perry Builder. “It creates a dynamic between two people that is not normally there.”

Learning how to coach is part of the leadership skill set

It’s easier to prevent something from happening than it is to repair the damage after the fact

We’ve achieved a tipping point around the adoption of these products

international builders' show panel with jackson design and remodeling, CMM construction, and Houzz

Mark McClanahan spoke on this topic during a panel at the International Builders’ Show in February. The other speakers were (L to R) Todd Jackson, of Jackson Design and Remodeling; Christopher Amato, of CMM Construction; and Liza Hausman, of Houzz. 

Use these tips to get maximum value from your project management system 

Start tracking the metric your business can’t live without in 2019 and beyond 

If your estimates are accurate, but you’re still losing money, it could be a miscalculated markup. Here’s how to correct your mistake.

When most people call, it’s to talk with a person. Why, then, do automated phone menus offer every option under the sun except that one?

Seeing what we push against is as useful as seeing what we are pushing toward

...and really all contractors

remembering what's good in remodeling

Very few industries have the advantages of remodeling. A low barrier to entry, level playing field, and high potential for growth make it almost unique in today’s business landscape.

When times get tough, it helps to remember what’s good about the industry

know when to say no to a remodeling client

The prequalifying questionnaire also provides an opportunity to preview homeowners’ communication style

Taking on the wrong remodeling job can hurt your profits and company morale. But how do you know when a project isn’t a good fit?

cyberattacks can be costly to remodelers

How remodelers can better protect themselves against cyber threats

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