Crayon drawing of schematic human figures in a circle

Be proactive and put a person-to-person process in place

Jacuzzi acquires bathwraps

The acquisition will give both companies bigger networks and wider offerings

There's a bit of ritual—theater almost—that goes into presenting a product

Historic changes are about to affect the industry. Are you aware of them? 

These common technologies are simple yet effective for keeping projects on track

An entry in Custom Design & Construction, a remodeling company, ugly bathroom contest

Custom Design & Construction's ugly-bathroom contest was a great way to bring attention to the business. 

Holding a competition is a great marketing tool. But it can also be tough. Here’s what I learned from first-hand experience

Some success habits require skill and practice. Others – like being on time - just need the right mind set.

Giving too much money for kitchen remodel to over-qualified lead

A disturbing trend among salespeople and owners of smaller remodeling companies is costing businesses a lot of potential revenue

The benefits of hiring someone with a criminal record can outweigh the risks 

Without thorough research and careful planning, success will be undermined by unintended consequences

A rating from the Better Business Bureau is a source of pride for some companies, a bitter pill for others

customer satisfaction surveys are important for any professional remodeler to do

Customer-satisfaction surveys are an integral tool for many remodelers. Here's how to get the most from your survey efforts

Planning needs to be automatic in your decision-making processes

One veteran, one remodeler, one disaster 

is the better business bureau, a home for remodelers, failing or not

The Better Business Bureau is striving to stay relevant 

Next time you're reluctant to ask a prospect about budget, remember: It isn’t just about you

image of despairing man


Small-business burnout is common, and the contracting business is especially vulnerable

Small roof repairs can lead to bigger, more lucrative, jobs for roofing contractors

Photo: Max Pixel

For some roofing companies, 'customer for life' starts with a timely repair

A millennial representing cultural shift

A changing of America's cultural tide

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