There is no faster, more effective way to develop empathy with your clients’ experience than to become a remodeling client yourself
Successfully managing people involves acquiring a cluster of skills. These can be learned.
There’s an aspect of workplace culture that I don’t hear discussed.
Use these tips to test whether an applicant has the skills and dedication for the job
Tradeoffs are a fact of life for remodeling Clients. To make good decisions, they need information...all of it.
Data from around the industry indicates a gangbusters year for home improvement
A full-time marketer skilled in lead generation methods can drive big growth. Finding that person might not be easy.
The solution to handling stress often lies in better time management
A few easy-to-learn prompts combined with strong listening skills can help increase your close rate and avoid unhappy clients
You’ve read about rogue roofing contractors who scam unwitting homeowners? This scam’s aimed at roofers.
If your backlog is bumping up against a labor shortage, converting subcontractors to payroll employees might make sense. Here’s what that process entails.
A close reading of positive reviews can tell you a lot about what customers value. What you find may be surprising.
He found out that asking for the sale was a lot easier when it followed all the other steps in the selling system.
Service issues are a touchy but inevitable part of the window replacement business.
And the winner is...
The IRS has confirmed it: interest on home equity lines of credit is tax deductible, kind of.
A Baltimore-based remodeler is trying to take advantage of convenient, mobile payment options
A bill moving through NYC's City Council aims to counterbalance controversial construction safety training legislation passed in 2017