Working with more than one vendor has its advantages
Most consumers assume that their glazed windows and doors meet safety standards, but that’s often not the case
If you insist that husband and wife have to be there, some homeowners will start to disconnect
Your Sunday Box holds that which you once considered essential but have now managed to live without
Small businesses are hit more frequently by embezzlement, and often with more serious consequences
Five decidedly unexciting tips for a stronger financial return, better client experience, and less stress on your organization
If you’re not thinking about technology for your business now, you may soon be playing catch-up with customers
As with a hospital stay, even a good remodeling outcome can’t overcome a bad experience
When making decisions, it's important to balance gut feelings with facts and figures
Success habits like being on time don't require skill or practice, they just need the right mindset
Ask yourself: Which customer demographics are growing for your company? And is your marketing keeping pace?
At home shows, you have heavy competition. Here's a plan to maximize the leads you generate.
Texting lets you keep clients fully in the loop without making them loopy
Have remodeling pundits—me included—been too dogmatic when discussing the dos and don’ts of how to be a professional remodeler?
Simple guidelines to help create, and then exceed, expectations—whether for your clients, employees, family, or friends
A lesson in taking time out of a busy schedule to offer thanks
When business succession plans don't pan out as expected