Home Improvement
Home Improvement
Josh Sparks: To Infinity (Exteriors) and Beyond
A roofer-turned-CEO who’s succeeding in his mission of up-leveling the industry
Home Improvement
The Top Customer Expectations Contractors Must Meet in 2024
Hint: There are two vital things customers today expect that they didn't always think about
News
Business Coach Cited in Attorney General Lawsuit Against Contractor
A New England contractor faces a civil suit alleging his company’s growth was tied to a business coach with a model that “encourages fraud"
Sales — Home Improvement
How to Stop Selling and Start Closing Sales
One of the biggest mistakes a salesperson can make is viewing the sales process as a one-sided transaction
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Business Identity Crisis
Does your company’s name align with what you actually do, and represent, in your market?
Loving and Hating Home Shows
Even contractors who dislike them concede that success is all in the effort
Subs in the Mix
You’re using guys you know but they’re not on your payroll. Does that matter to your homeowner customer?
Buy Once, Pay Twice? No! The Purpose of Lien Waivers
Homeowners sometimes get blindsided when it turns out the GC they hired hasn't paid his subs or materials suppliers. The lien waiver in your contract protects homeowners against this.
The Difference: Roofing Inspection vs. Estimate
When is a roof inspection legitimate, and when is it just the precursor to an estimate?
From Data to Dollars: Why Home Improvement Companies Invest in CRM
Industry-specific CRM software is often the first choice for home improvement companies with ambitious growth plans
Roofing Warranties: Straightening Out the Confusion
The term “warranty” may be used quite a bit in a roofing sale, but do homeowners actually understand what’s meant by it?
Sales Call Disconnect
If prospects allow interruptions to disrupt the sales presentation, it may be that they’re not taking you seriously. Time to be proactive.
More Emphasis on Training Now
As competition for workers intensifies, home improvement companies direct more efforts to training
Under the Table: Are You Ready for an I-9 Audit?
It’s against the law to hire undocumented workers, and that applies to general contractors whose subcontractors employ illegals