The title of a best selling business book 'Death by Meetings' says it all. No one likes meetings, however, they are a crucial part of a well…

  Whatever the issue.  Whatever the idea. The first response was, no. Not an adamant no, not an angry no, not even a thoughtful considered no. But a…

I recently got to spend some time in Madison, Wis., for one of our PR Night educational and networking events. Madison is one of those markets that…

While running a Kaizen Blitz (a short term improvement effort focused on a specific issue) or having a systematic Six Sigma project can have dramatic…

Mission, Vision and Values are commonly used together, but what do they mean? Mission is why you exist Vision is what your striving to do Values are…

Last month, I had the pleasure of spending a day in Seattle speaking to local home builders and remodelers about the growing importance of social…

Oh yes, and let’s not forget the fish. ITS BREEDING SEASON! For those of you that have inherited projects with regulatory agency permits, it is…

You may feel that by talking with customers on a regular basis and reviewing surveys, that you have you finger on the pulse of your customers…

For a real relationship with trade PARTNERS we need to practice what we preach. First of all do you have a good partnership and relationship between…

This is where so much time, effort and money is lost. Doing it right the first time, not having rework, call backs, defects and warranty issues, is…