Denis Leonard has a degree in construction engineering an M.B.A. and a Ph.D. in quality management. Denis is a Fellow of the American Society for Quality, a Certified Quality Manager, Auditor and Six Sigma Black Belt. He has been an Examiner for the Baldrige National Quality Award Board of Examiners a Judge on the International Team Excellence Competition and a Lead Judge on the National Housing Quality Award. A former Professor of Quality at the University of Wisconsin, he has experience as a quality manager in the homebuilding industry as well as construction engineer, site manager and in training, auditing and consulting with expertise in strategic and operational quality improvement initiatives. His work has achieved national quality, environmental and safety management awards for clients.

Denis is co-author of 'The Executive Guide to Understanding and Implementing the Baldrige Criteria: Improve Revenue and Create Organizational Excellence'.

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Do you remove things that get in the way of progress?

August 10, 2011

Here are some interesting results from a 2011 survey by the Baldrige Performance Excellence Program. 

% Agree or Strongly Agree
As it plans for the future my organization asks for my ideas 49%
My organization is flexible and can make changes quickly when needed 46%
My organization removes things that get in the way of progress 33%
These are not strong results for these important issues! 
The real question is what results would you get if this survey was conducted at your company? Guessing doesn’t count!
Are YOU really removing things that get in the way of progress?
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