A compilation of business news, trends, and surveys on customer satisfaction, financials, human resources, marketing, and sales.
Backlogs in Remodeling: A Blessing and A Curse
Backlogs may be one of the most confusing aspects of a remodeling business. Here's a helpful way to look at your pipeline.
Software Company to Award $150,000 to Home Service Company Owners
The grant program is intended to help strengthen small businesses
3 Reasons You Struggle with Hiring
Learn three ways to better position yourself for attracting new talent
The Home Depot Bets on Pros Amid Predictions of Flat Sales Growth
For the first time since 2019, The Home Depot’s revenue fell short of Wall Street’s predictions amid a general softening in the home improvement market
3 Key Business Areas Where Remodelers Can Improve Most
So you want to improve your business, but don’t know where to start? These three key areas will really move the needle
Are Your People Burned Out?
Current conditions make for easy employee burnout—here’s how to recognize it and react
Becoming a Second-Generation Owner
Lena McNally talks transitioning her family's company to her own and seizing a business opportunity by becoming a specialty contractor.
Cause Marketing: What Is It and Why Use It?
Home improvement industry leader Brian Gottlieb breaks down cause marketing and why it should be a part of every home improvement company's budget.
· Remodeling Mastery
Indicators of a Softening Market and How to Prepare
Market conditions could be changing, but don't panic. Richardson shares ways to stay on top of market conditions and how to prepare for any potential softening down the road.
Taking My Company Remote—and Staying That Way
A company president shares his process on working remote in remodeling
Understanding the Heart of Every Business: KPIs
In less than two minutes, learn the importance of KPIs, concrete examples, how to incorporate them into your business, and how to break KPIs down for greatest impact.
Legal & Human Resources
Homeowner Not Paying? 3 Options for Next Steps From a Lawyer
A construction lawyer outlines three options for settling a dispute over a non-paying client.
Tom Kelly Retires After 43 Years of Leadership
Kelly will remain majority owner and current CFO Dan Watson will become CEO.
Don’t Go it Alone: 10 Ways to Collaborate Better
Commit to collaboration and your business will only improve.