flexiblefullpage - default
interstitial1 - interstitial
Currently Reading

Local Remodelers Bring Permit Challenges to Light

Advertisement
billboard -
NARI

Local Remodelers Bring Permit Challenges to Light

The NARI Atlanta chapter put a spotlight on permit delays, sparking a response and investigation from local news


By Caroline Broderick May 19, 2022
remodeling permit dekalb
remodeling news

Georgia’s DeKalb County encompasses much of the city of Atlanta, making it the second-most populous county, and in turn, busy permit-wise. But local remodelers found that as demand skyrocketed in recent years, their ability to take advantage continues to be stunted by an unresponsive permit office.

“We survived COVID, we may not survive DeKalb Co! This is serious for my company,” wrote one local remodeler.

After the county’s permit office shut down during initial COVID closures, it never quite came back, according to David Michelson, partner of Alair Homes Decatur and president of the National Association of the Remodeling Industry’s (NARI) Atlanta chapter.

These frustrations led Michelson and NARI Atlanta Executive Director Kathryn Stempler to take matters into their own hands, surveying members and presenting their findings to their local news investigative team at FOX 5 Atlanta.

The investigative team accepted the story and published the segment earlier this month.

The DeKalb permit office went from in-person to virtual and remains that way. The result, according to local remodelers, was extended approval times and no communication. 

nari atlanta

Part of NARI Atlanta's leadership team. From left to right: Kris Griffin, Kathryn Stempler, Amanda Griffey, JD Crill, David Michelson, Chris Lalomia

Where a permit may have once taken Michelson a month to receive, the post-closure process took three times longer. And if an issue arose with a permit, there were often no notes of feedback or a way to get someone on the phone.

“We can't produce, we can’t earn money. And if you have hundreds of thousands of dollars tied up in permitting and no one has an answer, your clients may finally say, ‘Maybe we'll just postpone the project. Maybe we'll just do it later. You know, it seems to be too difficult, right now,’” says Michelson. “Or some people might have to say, ‘Why don't we just do it without a permit?’”

The NARI Atlanta survey gathered responses from 24 members, requesting feedback on the most efficient and least efficient county permit offices. 

DeKalb county emerged as overwhelmingly slow, with responses such as, “It just took me almost five months to get a permit for an addition, with no special conditions, and I believe it would have taken longer if the homeowner had not contacted her county commissioner to look into the delay.”

And, “Permit for kitchen remodel submitted in May 2021, No response or progress was made until I received an email acknowledging my submittal on Jan 14, 2022.”

Compared to the surrounding counties—Cobb, Clayton, and Gwinnett—DeKalb county was the only one that did not see 2021 permit numbers surpass pre-pandemic numbers, according to research conducted by FOX 5.

“The sting of trying to follow the rules and do things the proper way and being met with nothing, essentially what feels like a middle finger, that I think is what made it so painful and aggravating,” says Stempler.

Stempler and Michelson say they previously attempted to contact the office and higher-ups in the county to bring this issue to attention, but all attempts were unsuccessful. 

It wasn’t until after the news segment was published that the DeKalb County Board of Commissioners requested additional information to look into the issue and announced it would be reopening its office on July 1.

The result, Michelson says, is pride and an example of how the industry can come together in support of eachother.

"We're standing up for ourselves is what we're doing, really," he says. "We're extremely proud of this effort of what we're doing here, trying to make a difference."

 

Calls to the DeKalb County permit office and Board of Commissioners were not returned by publishing date.

 

Tags


written by

Caroline Broderick

Caroline Broderick is the Managing Editor for Pro Remodeler. Most recently, she served as the associate editor for PR's sister publications, Pro Builder, Custom Builder, and PRODUCTS where she covered design, building products, trends, and more in the residential construction industry. She can be reached at cbroderick@sgcmail.com.
 


Add new comment

Plain text

  • No HTML tags allowed.
  • Web page addresses and email addresses turn into links automatically.
  • Lines and paragraphs break automatically.
leaderboard2 - default

Related Stories

Helping Remodelers 'Get Their House In Order'

From remodeler to NARI executive to industry consultant, Diane Welhouse uses her expertise to help business owners 

Second Annual NARI Education Expo Coming to Chicagoland Remodelers

The one-day event offers the opportunity to earn up to four continuing education credits (CEUs)

NARI Announces New Co-CEOs

The National Association of the Remodeling Industry announces two tenured leaders as co-CEOs, concluding a six month vacancy

NARI Announces New CEO

Christine Melendes brings more than 20 years of experience working with associations

NARI Greater Cleveland Home Improvement Show Returns

The National Association of the Remodeling Industry's Greater Cleveland chapter returns for its 40th Home Improvement Show

NARI Announces Departure of CEO

NARI's Board of Directors announces a new CEO search is underway

NARI Sponsors Racing Team to Promote Brand Awareness

The National Association of the Remodeling Industry (NARI) has announced a partnership with NASCAR team Spire Motorsports

Sixth NARI Chapter Breaks Ties with National

Central Virginia voted to terminate its chapter agreement with NARI National

Top 5 Remodeling Blog Topics for Your Website to Drive Traffic, Generate Leads

Marcus Sheridan, sales expert and author of ’They Ask, You Answer,” shares his marketing insights in his keynote on the first day of the NARI Conference.

NARI Announces Officers for 2021-2022, Familiar Faces Assume New Roles

Meet the New NARI Board of Directors for 2021-2022.

Advertisement
boombox2 -
Advertisement
halfpage2 -
Advertisement
native1 -

More in Category



News

NARI Announces New Co-CEOs

The National Association of the Remodeling Industry announces two tenured leaders as co-CEOs, concluding a six month vacancy


Advertisement
native2 -
Advertisement
halfpage1 -
Advertisement
leaderboard1 -