Kristin Whalen

Kitchen & Bath Designer

Boilard Lumber, Holyoke, Mass. 

Words To Live By: We cater to all ends of the price-point spectrum. That flexibility, because of how many jobs we get, can be a challenge. I give longer lead times to leave myself a buffer. If you tell someone you’ll have something for them in a week but it only takes three days, they’ll only be too happy to get it early. If you end up needing the extra days, you’re still on time.