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PR April 2004

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PR April 2004

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Third-Party Customer Survey Service

While survey firms do big business among big builders, most remodelers keep their customer satisfaction research in-house.

On Site

Pictures from the Community Builders Assocation of New Jersey, NARI's Evening of Excellence event and the NAHB Remodelors Council Chairman's Dinner at the 2004 International Builders' Show.

Design on screen, not on paper

The value of a computer-aided design (CAD) program depends entirely on what kind of jobs you do, how much design work they regularly involve and the expectations of your client base.

Going Where No HVAC Has Gone Before

Need to cool off an old house? Consider a mini-duct system.

Performance rules

Low-maintenance decking, quick-install replacement windows, sound-absorbent ceilings, indoor/outdoor masonry veneer, moisture-resistant sill pans — manufacturers keep seeking ways to make your jobs and your clients' lives easier.

Comprehensive Business Education by Long Distance

Consulting company Re-modelers Advantage is launching a comprehensive business education program that doesn’t require participating remodelers to leave home, the truck or the office.

To lead by example

Bob Bell, owner of Bell's Remodeling in Duluth, Minn., has two employees, both of whom have been with him nine years. The company does about 50 jobs a year for an approximate volume of $440,000. It uses subcontractors for electrical and plumbing, and sometimes excavation and cement work. Jake Schloegel, owner of Schloegel Design Remodel in Kansas City, Mo.

Design on screen, not on paper

In some markets, in-house CAD capabilities are essential

Profitability and affordability

Maybe you live or work in a neighborhood like mine. Fifty-year-old homes of no more than 2,000 square feet get sold for $400,000 and torn down. They're replaced with million-dollar houses occupying every inch of the lot and extending upward at least three stories.

Benchmarking: Setting Standards for the Industry

Benchmarks provide direction and suggest a course of action.

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