Home Improvement
Home Improvement
The Top Customer Expectations Contractors Must Meet in 2024
Hint: There are two vital things customers today expect that they didn't always think about
News
Business Coach Cited in Attorney General Lawsuit Against Contractor
A New England contractor faces a civil suit alleging his company’s growth was tied to a business coach with a model that “encourages fraud"
Sales — Home Improvement
How to Stop Selling and Start Closing Sales
One of the biggest mistakes a salesperson can make is viewing the sales process as a one-sided transaction
Home Improvement
Home Improvement Success: Luck, Hard Work, or Who You Know?
Even the most brilliant marketing mind could see fewer opportunities due to lack of networking
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Don’t Let Departure Be a Disaster
A key employee unexpectedly leaving can be a stress bomb if you don’t see it coming and you don’t have a plan to deal with it
In Breach of Contract
Under most circumstances, it’s difficult for a homeowner to cancel a valid home improvement construction contract once materials have been ordered and the job’s been scheduled
Zero Tolerance for Substance Abusers? Not Always
Studies show that substance abuse is higher in construction than in almost any other industry. That's one more reason why every company should have a policy.
'Tis the Season for Home Improvement
Holidays present some unique opportunities for marketing, managing, selling, or just giving back
End Game: When to Walk?
Even with a succession plan in place, it’s difficult for owners to step away from their business
El Nino Promises Too Much Work, Not Enough Time for Roofers
The phones are ringing again at California’s 6,000 or so roofing companies, as weather systems launched by El Nino are set to drench the Golden State
Will That Be Cash, Check, or Credit?
Many home improvement contractors don’t like dealing with credit cards. But the reality is: those contractors are bucking a major trend in the way people pay
Bragging Rights: Is Close Rate a Meaningful Metric?
When it comes to sales success, company owners and salespeople often define it in different ways, making "close rate" a slippery metric
So, You Want to Start a Home Improvement Company
In launching your own business, long-term success relies more on the planning than the timing
High-Tech Help for Sales
These digital tools can help make the sale and get the project started sooner