Business — Home Improvement

Erdmann Construction
Kevin Erdmann, president of Erdmann Construction in Arlington Heights, Ill., says that 95% of the feedback he receives from homeowners about his employees is positive. At the start of each project, homeowners are given pictures and the names of everyone who’s working on their home. When the project is completed, each crew member who earns a positive review receives a $50 bonus.
Most remodelers and home improvement pros say their crews earn high marks from homeowners, but there still are some sticky issues. We polled our readers to see how they’re setting...
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