Successfully managing people involves acquiring a cluster of skills. These can be learned.

Texting lets you keep clients fully in the loop without making them loopy

Camille Davis, a trainer for BathWraps, conducts on-site coaching and training for dealers at home shows and events. Photo: courtesy BathWraps

Why are some companies so much better than others at generating leads from events? The answer lies in training and managing staff.

DustClean system at work on the jobsite

For California remodeler Jim Kabel, BuildClean is the most thorough jobsite dust-removal system his firm has used

Simple guidelines to help create, and then exceed, expectations—whether for your clients, employees, family, or friends

Image: Pixabay

What's causing a drop in sales? Here are the most likely causes

Converting a company to an employee-owned business can be a great retirement option. Here are three examples of how it works.

Before you go broad, go deep

When business succession plans don't pan out as expected

Wallet squeezed in a C-clamp


Some economists suggest the U.S. is overdue for a downturn. Here are key steps to take to prepare your company in case they’re right.  

With the right customer base, newspaper ads still bring in leads 

Photo: courtesy Remodel Direct

How to win over this demographic and become the aging-in-place expert in your market

Betting on the success of an app for contractors that lets homeowners qualify for loans

The trend toward more frequent, more subjective employee appraisals begs the question: What should you be measuring?

Why it's so hard for remodelers to talk about money, and tips for getting over it 

Photo: Pixabay

You can’t control how the prospect heard about your company, but you can control that first phone interaction

One bold prediction says that in the next five years, half of exterior replacement sales will be completed remotely

Online remodeling sales are gaining traction with consumers

Buying a car used to involve haggling with a salesperson on the dealership lot. Now most car dealers have an online sales department. Is home improvement next? 

The whys and hows of using storytelling to emotionally connect with homeowners 

The goal of this software: collect all of the separate functions essential to home improvement sales in one application

Photo: courtesy Home Builders Institute

Industry associations are taking direct action to help alleviate the labor shortage

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