Billie Senzek

"... it’s sometimes harder to build a relationship with customers now because of the information available online."

March 29, 2018

Design Consultant

Rhode Island Kitchen & Bath, Warwick, R.I.

Trendwatch: People are a little bit braver and more money-conscious now, so they think, “I can watch YouTube, I can see how it’s done, and I can do it myself.” Being in a speciality market with a service aspect, it’s sometimes harder to build a relationship with customers now because of the information available online.

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