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Business — Home Improvement



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Josh Sparks: To Infinity (Exteriors) and Beyond

A roofer-turned-CEO who’s succeeding in his mission of up-leveling the industry




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The Customer: Often Right, Always Righteous

The way a business handles complaints is a litmus test of company culture. How does yours fare? 

After the Fall: How to Deal With Jobsite Accidents

You just got a phone call. What you hoped would never happen has happened. Now what do you do?

Now Is Solar's Time to Shine

Solar can be a lucrative business for those adept at navigating the politics involved

Future Shock: Remodelers, Meet Your Millennial Clients

Remodelers need to get to know the attitudes and ideas of a new generation of homeowners 

Training: Make Every Dollar Count

Spending time and money to train employees may seem like an ancillary expense—until you have to pay the cost of replacing those employees

Money in the Bank—or Elsewhere

Having cash reserves can offset unpredictable business setbacks or fund future growth

 

Don’t Let Departure Be a Disaster

A key employee unexpectedly leaving can be a stress bomb if you don’t see it coming and you don’t have a plan to deal with it

In Breach of Contract

Under most circumstances, it’s difficult for a homeowner to cancel a valid home improvement construction contract once materials have been ordered and the job’s been scheduled

Zero Tolerance for Substance Abusers? Not Always

Studies show that substance abuse is higher in construction than in almost any other industry. That's one more reason why every company should have a policy.

'Tis the Season for Home Improvement

Holidays present some unique opportunities for marketing, managing, selling, or just giving back

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