Customers can easily tarnish your reputation with a bad review. Avoid that by holding your company and its people accountable.
A written daily log of the who, what, and when of job progress is a good business-survival tool. Audio recordings are even better ... when they’re legal.
Apps promise to make connecting the customer to a lender a fast and easy part of the sales process
Discounts and price drops still dazzle some homeowners, but not like they once did
What do you want your company to accomplish? Who do you want to be?
Use these strategies to better plan your day
Estimating man-hours can be tricky on the tough or unique roofing jobs most companies will walk away from.
When more work becomes too much work, it often leads to less profit, not more
I believe that the data is accurate but doesn't give the whole picture.
Use these guidelines to protect your profits
Are you tempted to reveal your costs to homeowners? Think again.
The way to manage erratic or indecisive personalities? Set boundaries and be the expert.
The abundance of products available can confuse—or energize—potential clients
Mistakes happen, but a big mistake creates fallout in proportion to the authority of the person who makes it
We're going to shine a light on the pay and stability these jobs provide
Use these guidelines to change your approach to work
Systems are methodical, dependable, and scalable. But they're not all alike.
Take care of your body now, and it will take care of you later
There’s a difference when remodelers are committed to constant improvements