Young Leaders of the Remodeling Industry
View an exclusive video interview with Normandy Builders Vice President and Young Leader Andrew Wells
Michael Anschel, 34 Owner/Principal, Otogawa-Anschel Design-Build, MinneapolisEducation and certifications Ceramic and metal sculpture, University of Minnesota; Chinese, Capital Normal University, Beijing; CPCWhy he's a Young Leader Anschel was instrumental in developing the Minnesota GreenStar certification program and is widely recognized as one of the industry's leading experts on green.Biggest issue facing the industry General lack of business savvy. Stubbornness to adopt new practices and techniques. Unwillingness to professionalize the industry and take on the role of consumer advocate.What he's most proud of Building a design-build firm that has received more than 40 awards in five years and is recognized as a pioneering firm in both design and green practicesIf I weren't a remodeler, I'd be … A teacher or marine botanistOther activities Volunteers with the Rotary Club and Project Success, an initiative that gives underprivileged youth the opportunity to experience art, theater and musicFavorite off-the-clock activity Rock climbing in the summer, skiing in the winter and kayaking in the fallFavorite vacation destination Sichuan Province in China and Boracay in the Philippines
Amie Riggs Swarts, 33 Vice president, Riggs Construction & Design, Kirkwood, Mo.Education and certifications CGR, CAPSWhy she's a Young Leader Along with her brother Bill, she's the third generation to lead Riggs Construction & Design. Her award-winning “Yes I Can!” marketing campaign featuring podcasts, community events and more traditional methods increased business by more than 20 percent.Biggest issue facing the industry Home builders entering the remodeling market. This has added to our industry a new set of challenges. First, we must work harder than ever to brand remodeling in general and educate that it should be a good experience if done properly by qualified and experienced contractors. Second, we must adjust our sales strategies and messages to address this new set of competitors.Best advice she ever received I once complained to my father that I would never work in the field as a carpenter, so how would I know what to do when I ran the business? He told me, “You won't know everything first-hand. Always do what you do best and hire the best people to surround you.”If I weren't a remodeler, I'd be … A race car driver or (in reality) a stay-at-home momPeople would be surprised … I've been a certified scuba diver for 20 years.Favorite off-the-clock activity Hangin' with my husband and son.Favorite vacation destination Toss-up: diving in Honduras or sailing the West Indies. Equally amazing!
Warner Cruz, 35 President, J.C. Restoration, Rolling Meadows, Ill.Education and certifications International Business/Finance, Augustana College; Certified RestorerWhy he's a Young Leader Cruz has taken his father's small restoration firm and built it into a $15 million national company in only eight years while improving employee benefits and devoting considerable time and resources to charity.Biggest issue facing the industry Times are very difficult now, and more than ever before it is important for us to get educated on how to run our businesses in the most efficient manner using technology and human resources.What he's most proud of When I purchased this company from my father eight years ago, his only request was for me to figure out a way to afford providing health insurance to our employees. Today, I am proud to be able to offer all the benefits — health insurance, life insurance, company matching retirement program — everything a Fortune 500 firm would be able to offer to its employees.Best advice he ever received When good things or bad things happen in my personal or business life everyday, learn to say, “Thank you, Lord.”If I weren't a remodeler, I'd be … A scuba instructorOther activities Active in church, Knights of Columbus and Public Action to Deliver ShelterPeople would be surprised … That I minored in Japanese and lived in Japan for three yearsFavorite vacation destination Phuket and Koh Samui, Thailand
Allison Iantosca, 36 Partner, F.H. Perry Builder, Hopkinton, Mass.Education and certifications Theater, Skidmore CollegeWhy she's a Young Leader Iantosca is successfully managing the transition from one generation to the next, helping build the company into one of the largest in the Boston market. She has also served several leadership positions in her local NARI and NAHB chapters and was recognized as the Remodeler of the Year by the Builders Association of Greater Boston.Biggest issue facing the industry Stewardship. The faster the world moves, the less time people will afford to exceptional craft. It is a responsibility of our generation — the legacy we leave — to tell our story 100 years from now.What she's most proud of To have worked with my partners to build and create a model of company leadership that involves joint ownership, collaborative decision making and sustainable business practices. To have made my Dad proud of us for this.Best advice she ever received Be brave three seconds at a time.If I weren't a remodeler, I'd be … A ski bum in Colorado and Utah. If I needed a better paycheck, I think I'd be pursuing executive training or organizational development work.People would be surprised … That I went to a performing arts high school and “acted … well, waited tables … in Seattle for two-and-a-half years.”Favorite off-the-clock activity Spending time with my family, walking my pup or devouring a Janet Evanovich or Robert B. Parker paperback in one sitting
Robert Birner, 38 Vice President, Amazing Siding Corp. and Renewal by Andersen, HoustonEducation and certifications CGR, CAPSWhy he's a Young Leader Birner has served many leadership roles with the NAHB Remodelers nationally and at the local level. He also hosts a weekly radio show in Houston that helps raise the profile of professional remodelers.Biggest issue facing the industry There is a shortage of new talent and new faces entering the industry. I'd like to see more people from Generation Y enter the industry in all capacities.What he's most proud of Being half the father and husband that my father was and still isBest advice he ever received “Always do what you know is right in your heart, even when no one is looking,” and “If momma ain't happy, no one will be happy.”If I weren't a remodeler, I'd be … A coachOther activities Coaches children's sports teams and donates to the local Habitat for Humanity annuallyPeople would be surprised … I host a call-in radio program targeted at consumers that promotes professionalism within the home building and remodeling industryFavorite off-the-clock activity Spending time with family and good friends, having fun and making lifelong memories.Favorite vacation destination Maui, Hawaii and Aspen, Colo.
Michael Tenhulzen, 34 President, Tenhulzen Remodeling, Redmond, Wash.Education and certifications CGR, CAPSWhy he's a Young Leader Tenhulzen has successfully led the transition of his company to the second generation while growing business and holding several leadership positions in his local business community and trade associations.Biggest issue facing the industry Unworthy competition that diminishes the consumer's perception of the industry.What he's most proud of Excelled under scrutiny as son-of-the-boss and was the first second generation CGR in state of WashingtonBest advice he ever received A book I didn't need to read because the title said it all: “Why Nice Guys Finish Last and Sons Of Bitches Succeed.” I've received a lot of good advice over the years from business owners and retirees, but none so persuasive as my father who could more clearly see than I the character of the woman who became my wife.If I weren't a remodeler, I'd be … Turning customers' dreams into reality in some visually artistic/creative form. I've always enjoyed drawing, building and performing. Fortunately for me, building is the only one I would be likely to make any money at.People would be surprised … I'm an adventure nut, which requires a lot of toys for land, water and sky.Favorite off-the-clock activity Spending time doing the things I enjoy with the people I love.
Dr. David Powers, 33 COO, Ocean Breeze Awnings & More, Surfside Beach, S.C.Education and certifications Associate degrees, Horry-Georgetown Technical College and Greenville Technical College; bachelor's degree, theology, Christian Bible College; master's and doctorate, theology, Southern Indiana Bible College & Seminary; CGPWhy he's a Young Leader Since joining his father's company, Powers has increased profit margins and revenues by implementing systems and a comprehensive marketing plan. He has raised the company's profile by getting the company featured in more than 40 publications and writing eight books and more than 300 articles.Biggest issue facing the industry Not having any idea what the potential changes of the new administration will be.What he's most proud of Making my grandfather proud before he passed away this past May. I followed in his footsteps in a number of ways with my own accomplishments in the military, creative pursuits and construction.Best advice he ever received From Matthew 9:9, “Follow me.” From Christ to the great leaders in other areas, you have to follow the right people.If I weren't a remodeler, I'd be … A counselorOther activities Director of Christian Fight Club; conducts a weekly business and careers study group; volunteer ambassador for the Myrtle Beach Area Chamber of Commerce; and director of the Grand Strand Area Mensa AssociationFavorite vacation destination Sydney, Australia
Andrew Wells, 39 Vice president/General manager, Normandy Builders, Hinsdale, Ill.Education and certifications Accounting, University of Illinois; CPAWhy he's a Young Leader Wells' training as a CPA has helped him lead the day-to-day operations of Normandy as it has grown to a $30 million company.Biggest issue facing the industry The public's uncertainty regarding its own economic future. We are seeing people who would have contemplated remodeling in the past deciding not to do anything right now and not spend any money — even if they need it and can afford it.What he's most proud of I think as a company our biggest accomplishment is to be celebrating 30 years in business in 2009. We are also very proud of being named the 2007 Professional Remodeler Remodeler of the Year.Best advice he ever received Never make a business decision or investment that if wrong could sink the entire company.If I weren't a remodeler, I'd be … Managing another businessOther activities Involved in several church groups and helps run programs at his children's Christian schoolPeople would be surprised … I met my wife in pre-school. I didn't start chasing her until high-school, though.Favorite off-the-clock activity I love to hang out with my kids in the hot tub. We go in summer and winter. It is a great place to unwind from the day.Favorite vacation destination Definitely the Caribbean — the warm sun, the hot sand.
Tyler Wood, 33 Owner, Home Artisan Authority Design Build, Denton, TexasEducation and certifications Emergency administration development and planning, University of North TexasWhy he's a Young Leader Started his own company only a few years ago, but has already become a Market Leader in Dallas. Besides financial success, the company has won several design awards and is a two-time Home Builders Association of Greater Dallas Remodeler of the Year.Biggest issue facing the industry The economyWhat he's most proud of Having the courage to actually open his own business.Best advice he ever received Stop having a foot in yesterday, one in tomorrow and forgetting about today.If I weren't a remodeler, I'd be … Selling medical suppliesOther activities Cross Timbers Community Church, Rotary Club and Theta Chi Fraternity board of directorsPeople would be surprised … I was supposed to be 6 feet, 5 inches tall but I broke my leg in the growth plate. In 1992 they removed 2 1/2 inches of bone from my femur to even my legs out.Favorite off-the-clock activity Reading with my daughter and having life discussions with my wifeFavorite vacation destination Scotland
Bruce Case, 40 COO, Case Design/Remodeling and Case Handyman & Remodeling, Bethesda, Md.Education and certifications Double major in economics and psychology, Vanderbilt University; MBA, George Mason University; CLC, CFE, GACWhy he's a Young Leader In 1997, he successfully started Case's Kitchen and Bath division, which today represents more than $8 million in annual revenue. Since taking over Case's corporately owned Handyman & Remodeling Division, he grew both the top and bottom lines of this division by 150 percent.Biggest issue facing the industry Overall distrust from consumers — and I feel this is fed primarily by the way cash flow works in remodeling. Except in California, remodelers get a lot of money before starting any work. This is contrary to most industries where money is paid after the service or product is completed.What he's most proud of Having a strong and fulfilling marriage; having a healthy and happy daughter; having a wonderful relationship with my mother, father and brother; seeing the growth of team members within Case and marveling at the quality of advice, design and craftsmanship we provide to homeownersBest advice he ever received Keep your spotlight on two to three key issues at any given time. If you try to focus on more than that, nothing will get done.If I weren't a remodeler, I'd be … A bakerFavorite vacation destination National parks and the beach
Dwight Sailer, 37 Co-owner, HighCraft Builders, Fort Collins, Colo.Education and certifications CGBWhy he's a Young Leader Co-founded his award-winning design/build firm 10 years ago and has held several leadership roles in his local HBA and Remodeler's Council.Biggest issue facing the industry The credit and lending crunch and the unstable market is the biggest challenge. We as remodelers are going to have to be very creative and leave no stone unturned in the search to locate new projects.What he's most proud of Creating a successful partnership that we have sustained for 10 years. Having a partnership that allows each of us to capitalize on our individual strengths has been one of the largest contributions to our success.Best advice he ever received The best advice I have ever received came from my father. He always said to “Stay focused. Don't get caught up in quick money or new job markets that seem hot at the time. Continual focused effort will always outlast the quick trends.”If I weren't a remodeler, I'd be … A cattle ranching, professional hunting-surfing-wine taster that spent a lot of time in my RVOther activities On the boards of Hospice of Larimer County and Open Stage Theater and building director of Homeless Resource Center of LovelandFavorite off-the-clock activity Spending time experiencing the outdoors with my family.
Ben Thompson, 28 President/General manager, Thompson Remodeling, Grand Rapids, Mich.Education and certifications Literature with minor in psychology, Cornerstone University; CGR, GCPWhy he's a Young Leader Thompson not only runs a successful second-generation remodeling firm, he also has grown business through innovative marketing techniques, including social networking, radio, podcasts and extensive use of the Web.Biggest issue facing the industry Economic pressures on clientsWhat he's most proud of Purchasing Thompson Remodeling to become a second-generation companyBest advice he ever received “The wave never gets smaller, so learn to ride the wave;” “We are the only one in the way of accomplishing great things;” “If for the next 12 months [in this temporary business climate] I only have energy to be with my immediate family and work — to work long, come home, repeat — then I need to accept it and stop beating myself up over what else I think I should be doing.”If I weren't a remodeler, I'd be … A small business owner or a youth camp speaker and writerOther activities Co-hosts the Thompson Remodeling Home Improvement radio showFavorite off-the-clock activity Walking through the woods with my poorly trained dogs; talking and cooking with my wife; and watching my 1-year-old daughter figure out the worldFavorite vacation destination In the mountains in a room with a view, a wood-burning fireplace and a book, or on the beach with a book and shade
Michael Anschel, 34 Owner/Principal, Otogawa-Anschel Design-Build, MinneapolisEducation and certifications Ceramic and metal sculpture, University of Minnesota; Chinese, Capital Normal University, Beijing; CPCWhy he's a Young Leader Anschel was instrumental in developing the Minnesota GreenStar certification program and is widely recognized as one of the industry's leading experts on green.Biggest issue facing the industry General lack of business savvy. Stubbornness to adopt new practices and techniques. Unwillingness to professionalize the industry and take on the role of consumer advocate.What he's most proud of Building a design-build firm that has received more than 40 awards in five years and is recognized as a pioneering firm in both design and green practicesIf I weren't a remodeler, I'd be … A teacher or marine botanistOther activities Volunteers with the Rotary Club and Project Success, an initiative that gives underprivileged youth the opportunity to experience art, theater and musicFavorite off-the-clock activity Rock climbing in the summer, skiing in the winter and kayaking in the fallFavorite vacation destination Sichuan Province in China and Boracay in the Philippines
Amie Riggs Swarts, 33 Vice president, Riggs Construction & Design, Kirkwood, Mo.Education and certifications CGR, CAPSWhy she's a Young Leader Along with her brother Bill, she's the third generation to lead Riggs Construction & Design. Her award-winning “Yes I Can!” marketing campaign featuring podcasts, community events and more traditional methods increased business by more than 20 percent.Biggest issue facing the industry Home builders entering the remodeling market. This has added to our industry a new set of challenges. First, we must work harder than ever to brand remodeling in general and educate that it should be a good experience if done properly by qualified and experienced contractors. Second, we must adjust our sales strategies and messages to address this new set of competitors.Best advice she ever received I once complained to my father that I would never work in the field as a carpenter, so how would I know what to do when I ran the business? He told me, “You won't know everything first-hand. Always do what you do best and hire the best people to surround you.”If I weren't a remodeler, I'd be … A race car driver or (in reality) a stay-at-home momPeople would be surprised … I've been a certified scuba diver for 20 years.Favorite off-the-clock activity Hangin' with my husband and son.Favorite vacation destination Toss-up: diving in Honduras or sailing the West Indies. Equally amazing!
Warner Cruz, 35 President, J.C. Restoration, Rolling Meadows, Ill.Education and certifications International Business/Finance, Augustana College; Certified RestorerWhy he's a Young Leader Cruz has taken his father's small restoration firm and built it into a $15 million national company in only eight years while improving employee benefits and devoting considerable time and resources to charity.Biggest issue facing the industry Times are very difficult now, and more than ever before it is important for us to get educated on how to run our businesses in the most efficient manner using technology and human resources.What he's most proud of When I purchased this company from my father eight years ago, his only request was for me to figure out a way to afford providing health insurance to our employees. Today, I am proud to be able to offer all the benefits — health insurance, life insurance, company matching retirement program — everything a Fortune 500 firm would be able to offer to its employees.Best advice he ever received When good things or bad things happen in my personal or business life everyday, learn to say, “Thank you, Lord.”If I weren't a remodeler, I'd be … A scuba instructorOther activities Active in church, Knights of Columbus and Public Action to Deliver ShelterPeople would be surprised … That I minored in Japanese and lived in Japan for three yearsFavorite vacation destination Phuket and Koh Samui, Thailand
Allison Iantosca, 36 Partner, F.H. Perry Builder, Hopkinton, Mass.Education and certifications Theater, Skidmore CollegeWhy she's a Young Leader Iantosca is successfully managing the transition from one generation to the next, helping build the company into one of the largest in the Boston market. She has also served several leadership positions in her local NARI and NAHB chapters and was recognized as the Remodeler of the Year by the Builders Association of Greater Boston.Biggest issue facing the industry Stewardship. The faster the world moves, the less time people will afford to exceptional craft. It is a responsibility of our generation — the legacy we leave — to tell our story 100 years from now.What she's most proud of To have worked with my partners to build and create a model of company leadership that involves joint ownership, collaborative decision making and sustainable business practices. To have made my Dad proud of us for this.Best advice she ever received Be brave three seconds at a time.If I weren't a remodeler, I'd be … A ski bum in Colorado and Utah. If I needed a better paycheck, I think I'd be pursuing executive training or organizational development work.People would be surprised … That I went to a performing arts high school and “acted … well, waited tables … in Seattle for two-and-a-half years.”Favorite off-the-clock activity Spending time with my family, walking my pup or devouring a Janet Evanovich or Robert B. Parker paperback in one sitting
Robert Birner, 38 Vice President, Amazing Siding Corp. and Renewal by Andersen, HoustonEducation and certifications CGR, CAPSWhy he's a Young Leader Birner has served many leadership roles with the NAHB Remodelers nationally and at the local level. He also hosts a weekly radio show in Houston that helps raise the profile of professional remodelers.Biggest issue facing the industry There is a shortage of new talent and new faces entering the industry. I'd like to see more people from Generation Y enter the industry in all capacities.What he's most proud of Being half the father and husband that my father was and still isBest advice he ever received “Always do what you know is right in your heart, even when no one is looking,” and “If momma ain't happy, no one will be happy.”If I weren't a remodeler, I'd be … A coachOther activities Coaches children's sports teams and donates to the local Habitat for Humanity annuallyPeople would be surprised … I host a call-in radio program targeted at consumers that promotes professionalism within the home building and remodeling industryFavorite off-the-clock activity Spending time with family and good friends, having fun and making lifelong memories.Favorite vacation destination Maui, Hawaii and Aspen, Colo.
Michael Tenhulzen, 34 President, Tenhulzen Remodeling, Redmond, Wash.Education and certifications CGR, CAPSWhy he's a Young Leader Tenhulzen has successfully led the transition of his company to the second generation while growing business and holding several leadership positions in his local business community and trade associations.Biggest issue facing the industry Unworthy competition that diminishes the consumer's perception of the industry.What he's most proud of Excelled under scrutiny as son-of-the-boss and was the first second generation CGR in state of WashingtonBest advice he ever received A book I didn't need to read because the title said it all: “Why Nice Guys Finish Last and Sons Of Bitches Succeed.” I've received a lot of good advice over the years from business owners and retirees, but none so persuasive as my father who could more clearly see than I the character of the woman who became my wife.If I weren't a remodeler, I'd be … Turning customers' dreams into reality in some visually artistic/creative form. I've always enjoyed drawing, building and performing. Fortunately for me, building is the only one I would be likely to make any money at.People would be surprised … I'm an adventure nut, which requires a lot of toys for land, water and sky.Favorite off-the-clock activity Spending time doing the things I enjoy with the people I love.
Dr. David Powers, 33 COO, Ocean Breeze Awnings & More, Surfside Beach, S.C.Education and certifications Associate degrees, Horry-Georgetown Technical College and Greenville Technical College; bachelor's degree, theology, Christian Bible College; master's and doctorate, theology, Southern Indiana Bible College & Seminary; CGPWhy he's a Young Leader Since joining his father's company, Powers has increased profit margins and revenues by implementing systems and a comprehensive marketing plan. He has raised the company's profile by getting the company featured in more than 40 publications and writing eight books and more than 300 articles.Biggest issue facing the industry Not having any idea what the potential changes of the new administration will be.What he's most proud of Making my grandfather proud before he passed away this past May. I followed in his footsteps in a number of ways with my own accomplishments in the military, creative pursuits and construction.Best advice he ever received From Matthew 9:9, “Follow me.” From Christ to the great leaders in other areas, you have to follow the right people.If I weren't a remodeler, I'd be … A counselorOther activities Director of Christian Fight Club; conducts a weekly business and careers study group; volunteer ambassador for the Myrtle Beach Area Chamber of Commerce; and director of the Grand Strand Area Mensa AssociationFavorite vacation destination Sydney, Australia
Andrew Wells, 39 Vice president/General manager, Normandy Builders, Hinsdale, Ill.Education and certifications Accounting, University of Illinois; CPAWhy he's a Young Leader Wells' training as a CPA has helped him lead the day-to-day operations of Normandy as it has grown to a $30 million company.Biggest issue facing the industry The public's uncertainty regarding its own economic future. We are seeing people who would have contemplated remodeling in the past deciding not to do anything right now and not spend any money — even if they need it and can afford it.What he's most proud of I think as a company our biggest accomplishment is to be celebrating 30 years in business in 2009. We are also very proud of being named the 2007 Professional Remodeler Remodeler of the Year.Best advice he ever received Never make a business decision or investment that if wrong could sink the entire company.If I weren't a remodeler, I'd be … Managing another businessOther activities Involved in several church groups and helps run programs at his children's Christian schoolPeople would be surprised … I met my wife in pre-school. I didn't start chasing her until high-school, though.Favorite off-the-clock activity I love to hang out with my kids in the hot tub. We go in summer and winter. It is a great place to unwind from the day.Favorite vacation destination Definitely the Caribbean — the warm sun, the hot sand.
Tyler Wood, 33 Owner, Home Artisan Authority Design Build, Denton, TexasEducation and certifications Emergency administration development and planning, University of North TexasWhy he's a Young Leader Started his own company only a few years ago, but has already become a Market Leader in Dallas. Besides financial success, the company has won several design awards and is a two-time Home Builders Association of Greater Dallas Remodeler of the Year.Biggest issue facing the industry The economyWhat he's most proud of Having the courage to actually open his own business.Best advice he ever received Stop having a foot in yesterday, one in tomorrow and forgetting about today.If I weren't a remodeler, I'd be … Selling medical suppliesOther activities Cross Timbers Community Church, Rotary Club and Theta Chi Fraternity board of directorsPeople would be surprised … I was supposed to be 6 feet, 5 inches tall but I broke my leg in the growth plate. In 1992 they removed 2 1/2 inches of bone from my femur to even my legs out.Favorite off-the-clock activity Reading with my daughter and having life discussions with my wifeFavorite vacation destination Scotland
Bruce Case, 40 COO, Case Design/Remodeling and Case Handyman & Remodeling, Bethesda, Md.Education and certifications Double major in economics and psychology, Vanderbilt University; MBA, George Mason University; CLC, CFE, GACWhy he's a Young Leader In 1997, he successfully started Case's Kitchen and Bath division, which today represents more than $8 million in annual revenue. Since taking over Case's corporately owned Handyman & Remodeling Division, he grew both the top and bottom lines of this division by 150 percent.Biggest issue facing the industry Overall distrust from consumers — and I feel this is fed primarily by the way cash flow works in remodeling. Except in California, remodelers get a lot of money before starting any work. This is contrary to most industries where money is paid after the service or product is completed.What he's most proud of Having a strong and fulfilling marriage; having a healthy and happy daughter; having a wonderful relationship with my mother, father and brother; seeing the growth of team members within Case and marveling at the quality of advice, design and craftsmanship we provide to homeownersBest advice he ever received Keep your spotlight on two to three key issues at any given time. If you try to focus on more than that, nothing will get done.If I weren't a remodeler, I'd be … A bakerFavorite vacation destination National parks and the beach
Dwight Sailer, 37 Co-owner, HighCraft Builders, Fort Collins, Colo.Education and certifications CGBWhy he's a Young Leader Co-founded his award-winning design/build firm 10 years ago and has held several leadership roles in his local HBA and Remodeler's Council.Biggest issue facing the industry The credit and lending crunch and the unstable market is the biggest challenge. We as remodelers are going to have to be very creative and leave no stone unturned in the search to locate new projects.What he's most proud of Creating a successful partnership that we have sustained for 10 years. Having a partnership that allows each of us to capitalize on our individual strengths has been one of the largest contributions to our success.Best advice he ever received The best advice I have ever received came from my father. He always said to “Stay focused. Don't get caught up in quick money or new job markets that seem hot at the time. Continual focused effort will always outlast the quick trends.”If I weren't a remodeler, I'd be … A cattle ranching, professional hunting-surfing-wine taster that spent a lot of time in my RVOther activities On the boards of Hospice of Larimer County and Open Stage Theater and building director of Homeless Resource Center of LovelandFavorite off-the-clock activity Spending time experiencing the outdoors with my family.
Ben Thompson, 28 President/General manager, Thompson Remodeling, Grand Rapids, Mich.Education and certifications Literature with minor in psychology, Cornerstone University; CGR, GCPWhy he's a Young Leader Thompson not only runs a successful second-generation remodeling firm, he also has grown business through innovative marketing techniques, including social networking, radio, podcasts and extensive use of the Web.Biggest issue facing the industry Economic pressures on clientsWhat he's most proud of Purchasing Thompson Remodeling to become a second-generation companyBest advice he ever received “The wave never gets smaller, so learn to ride the wave;” “We are the only one in the way of accomplishing great things;” “If for the next 12 months [in this temporary business climate] I only have energy to be with my immediate family and work — to work long, come home, repeat — then I need to accept it and stop beating myself up over what else I think I should be doing.”If I weren't a remodeler, I'd be … A small business owner or a youth camp speaker and writerOther activities Co-hosts the Thompson Remodeling Home Improvement radio showFavorite off-the-clock activity Walking through the woods with my poorly trained dogs; talking and cooking with my wife; and watching my 1-year-old daughter figure out the worldFavorite vacation destination In the mountains in a room with a view, a wood-burning fireplace and a book, or on the beach with a book and shade
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