|Jan Williams, CGR, 2000 Chair, NAHB Remodelors Council
It’s December -- time for wrap-up. By this I mean a year-end evaluation of your business’s successes and failures. Our company, Williams-Builder, is known as a top residential remodeler in the central New Jersey area. Over the 40 years that we have been in business, certain ground rules have evolved that make up our core values. The rules apply in any situation: through recession, inflation, cash flow problems, labor shortages, dictatorial customers and unplanned business booms. These principles have emerged as the key to our success and endurance, and not incidentally, our reputation for the finest creativity and craftsmanship. Without further ado, here are Williams-Builder’s top 10 rules for sustaining a top-of-the-line design/build remodeling firm.
Those who attended the recent Remodelers’ Show were rewarded by the many sessions providing expertise to help you serve your clients’ needs while maintaining a healthy profit margin. A smart business decision for 2001 is to join your local Remodelors Council, where you can get the lowdown on your competitors, investigate local pricing deals and network with people who can really do you some good. If you do not have a local council nearby, you can join as a remodeler-at-large at the national level for just $25. Then you can sign up to become a Certified Graduate Remodelor and take courses in Business Management, Sales, Estimating and Building Technology. Another avenue open to you is the Remodelor 20 Clubs, which offer in-depth sessions with other remodelers throughout the country who are faced with the same business challenges as you. I urge you to make a New Year’s resolution to take advantage of the many opportunities provided by the NAHB Remodelors Council. Join, participate, and soon you will have a list of rules for your own company.