CQC Home, Durham, N.C.
Addressing the Labor Shortage: We’re making sure that everyone we do have right now is extremely productive and that there’s no wastage, because any wasted time filters down. Even the best people’s productivity can fall if the person standing beside them isn’t half as productive as they are. We’re geared towards quality rather than quantity right now. For example, I meet with all lead carpenters weekly. Based on their performance, I write them a review early on in the month regarding general production, team progress, points of concern, and areas in which we need to grow.