flexiblefullpage - default
interstitial1 - interstitial
Currently Reading

Pro's Picks: MarketSharp

billboard -
Business Tools & Software

Pro's Picks: MarketSharp

One pro shares her favorite CRM that everyone on her team uses for contracts, scheduling, and more. 

By Annie Cebulski December 4, 2020
This article first appeared in the Nov/Dec 2020 issue of Pro Remodeler.

Michelle Lamb

Founder, Owner

Better Home Texas

Austin, Texas

Everyone on my team uses the MarketSharp CRM in some capacity. The entire customer journey is documented in the system which makes it very useful. MarketSharp has a lot of templates for email and text communication that we customize to fit our needs. These client communications are automatically sent when scheduled through action-based triggers in the system. We are a new company with a small team, and MarketSharp allows my business to communicate to customers just as effectively as very large businesses with bigger staffs. Customers have commented several times how impressed they have been with our responsiveness and prompt communication.

MarketSharp has also been instrumental in our team’s jobsite efficiency. While my team is great, the system  helps us make the best use of our time. They have everything they need in their tablet or phone such as the appointment info, pictures, contracts, measurements, costs, and more. Despite the complexities of this robust system, the MarketSharp support team and online chat are extremely accessible and helpful. My only wish would be to have the ability to send bios and pictures of our team via text. Right now that function is only available through email. The customers who actually check their email enjoy being able to see the picture and brief bio of their sales rep or installer before they arrive, and I would love to have that capability via text. Texting is huge for us and our customers

Add new comment

Plain text

  • No HTML tags allowed.
  • Web page addresses and email addresses turn into links automatically.
  • Lines and paragraphs break automatically.

Related Stories

Contractors Release App Made for the “Remote Quote”

RENDR is a new app built by contractors, for contractors

Pro's Pick: Track KPIs in Real-time with Data-Sharing Platform

This Pro’s Pick helps you run your home improvement business by the numbers

How Do ChatGPT and Remodeling Go Together?

How are real-world remodelers using AI—and how are we?

ChatGPT: The AI Technology Shaking Up the Remodeling Industry (And Making Us Question Our Existence)

From answering customer inquiries to generating content, ChatGPT is transforming the remodeling industry. But is it just a helpful tool or a sign of our impending robot overlords? We investigate.

5 Project Management and Tech Recs by Contractors

Looking for a new tool to make management easier? Here are five remodeler recommendations 

Pro's Picks: An Intuitive, Easily Integrated CRM

This management tool helps you track and manage customer relationships and your internal teams

5 Roofing Trends Discovered at IRE 2023

Observations made from the show floor of the largest roofing event in North America

Pro's Pick: Improve Sales with RillaVoice AI Speech Analytics Tool

This Pro’s Pick allows home improvement sales managers to conduct virtual ride-alongs with sales reps

Pro's Picks: Say Goodbye to Paper Time Sheets

This pro's time tracking software helps ensure accurate financial records and ease of use

Pro's Pick: Jasper AI

This pro’s pick writes SEO-optimized content for you

boombox1 -
native1 -

More in Category

native2 -
halfpage1 -