flexiblefullpage - default
interstitial1 - interstitial
Currently Reading

Nick Vanderheyden

Advertisement
billboard -

Nick Vanderheyden


April 2, 2023
This article first appeared in the March/April 2023 issue of Pro Remodeler.

Nick Vanderheyden

General Manager

Black Dog Homes

Wayzata, Minn.

On an  accountability process: We’ve had massive growth, and added roughly one person every six weeks for the last two years. We found that we were losing productivity. Someone would forget we didn’t get structural engineering done, or they thought someone else was doing it. Maybe a permit wasn’t submitted. It was costing time. So we created an accountability chart. First we wrote out every step in our process from the moment a customer calls to the moment we complete their one-year walk through. We then put those tasks on the left hand side of a spreadsheet.  Across the top, we added every role in the company and who owns each step. It’s been a complete game changer. We use it now in our production and design meetings, and every single person on the team knows the specific cell on the accountability chart that every project is in currently. We now say, “This is the hand-off point, this person owned that and now it’s on to this person.”

Book Recommendation: The Dream Manager

Dream Manager


Unveiling the Forty Under 40 Class of 2023



Add new comment

Plain text

  • No HTML tags allowed.
  • Web page addresses and email addresses turn into links automatically.
  • Lines and paragraphs break automatically.
leaderboard2 - default

Related Stories

Deadline Extended: Nominations for Pro Remodeler's Forty Under 40

NOW EXTENDED: Nominate a standout young professional in remodeling and home improvement for our Forty Under 40 before January 24!

U40 Leadership Summit: Event Exclusive for the Young Professional

Are you a construction leader under the age of 40? Join other like-minded peers for a one-day summit at the International Builders' Show

Nominations Open: Pro Remodeler's Forty Under 40

Nominate a standout, deserving young professional in home improvement or remodeling for a coveted spot in our annual Forty Under 40 list

2023 Forty Under 40

Unveiling this year's class of driven, smart, and hungry young professionals in remodeling and home improvement

Casey Baldovin

Owner Baldovin Construction Peoria, Ill. Projected 2023 Revenue: $20 million   On processes and efficiency: When I was probably 20 years old, I…

Stephanie Carbaugh

Director of Marketing  COCOON  West Chester, Penn. On being part of a major rebrand: When I started with the company we were called West Chester…

Avneet Luthra

Designer Case Architects & Remodelers D.C. Metro Professional accomplishment: I’m very close to becoming a licensed architect. I’ve passed five…

Jennifer Hutton

Design Manager & Principal Designer Grau Building Company Durham, N.C. On starting a new endeavor: I wear two hats right now: I’m Grau’s in-…

Bridget Bacon

Sales, Marketing, & Development Manager Red House Design Build Providence, R.I. Best business innovation: We noticed that questions were coming…

Kyle Nicholas

President Nicholas Design Build Fishers, Ind. Projected 2023 Revenue: $10.3 million Impactful technology: Monday.com. We’ve used this software to…
Advertisement
boombox2 -
Advertisement
halfpage2 -
Advertisement
native1 -

More in Category




Awards

2023 Forty Under 40

Unveiling this year's class of driven, smart, and hungry young professionals in remodeling and home improvement

Advertisement
native2 -
Advertisement
halfpage1 -
Advertisement
leaderboard1 -