Currently Reading

Nick Vanderheyden


Nick Vanderheyden

April 2, 2023
This article first appeared in the March/April 2023 issue of Pro Remodeler.

Nick Vanderheyden

General Manager

Black Dog Homes

Wayzata, Minn.

On an  accountability process: We’ve had massive growth, and added roughly one person every six weeks for the last two years. We found that we were losing productivity. Someone would forget we didn’t get structural engineering done, or they thought someone else was doing it. Maybe a permit wasn’t submitted. It was costing time. So we created an accountability chart. First we wrote out every step in our process from the moment a customer calls to the moment we complete their one-year walk through. We then put those tasks on the left hand side of a spreadsheet.  Across the top, we added every role in the company and who owns each step. It’s been a complete game changer. We use it now in our production and design meetings, and every single person on the team knows the specific cell on the accountability chart that every project is in currently. We now say, “This is the hand-off point, this person owned that and now it’s on to this person.”

Book Recommendation: The Dream Manager

Dream Manager

Unveiling the Forty Under 40 Class of 2023

Add new comment

Plain text

  • No HTML tags allowed.
  • Web page addresses and email addresses turn into links automatically.
  • Lines and paragraphs break automatically.

Related Stories

Forty Under 40: Then & Now

Our 13th year of Forty Under 40 pushed us to reflect on the incredible career paths our winners take after their honor

Forty Under 40 Remodeling Trendsetters

The new ideas embraced by our Forty Under 40 winners are examples of forward-thinking leadership in remodeling


Forty Under 40: Class of 2024

Unveiling our 2024 class of Forty Under 40: the remodeling industry's most standout young professionals

Forty Under 40 2024: Design Professionals

Discover the design honorees of the Forty Under 40 class of 2024

Forty Under 40 2024: Owners, Presidents, CEOs

Get to know the CEOs, owners, and presidents of the Forty Under 40 class of 2024

Forty Under 40 2024: Marketing Professionals

Our standout marketing professionals from the Forty Under 40 class of 2024

Forty Under 40 2024: Project Managers, Lead Carpenters, Production Team Members

Introducing our carpenters of the Forty Under 40 class of 2024

Forty Under 40 2024: General Operations, Production Managers

Learn about the general operations and production managers in our Forty Under 40 class of 2024

Deadline Extended: Nominations for Pro Remodeler's Forty Under 40

NOW EXTENDED: Nominate a standout young professional in remodeling and home improvement for our Forty Under 40 before January 24!

U40 Leadership Summit: Event Exclusive for the Young Professional

Are you a construction leader under the age of 40? Join other like-minded peers for a one-day summit at the International Builders' Show


More in Category