Marketing: This Is the Ultimate New Customer Experience

March 18, 2015

Starting work with a contractor for the first-time can be nerve-wracking for homeowners, like going to a new school or moving to a new country.

Duct Tape Marketing offers tips on how to create the ultimate new customer experience.

How do you thank a customer, orient them for the work, make them feel welcome, and set them up for success? These are some of the questions every contractor should consider when working with a client for the first time.

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