According to Duct Tape Marketing, you don’t need to rely on luck to have your current clients turn into a steady stream of referrals.
There are simple steps business owners can take to earn referrals, which are a result of your customers’ experiences with your business.
To give the best customer experience, make sure you take time to educate potential customers, surprise your customers and show gratitude, resolve issues, and welcome feedback. Most importantly, be up front and ask for a referral.
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