Customer Service: Unexpected Experiences Win Customer Loyalty

February 10, 2015

Customer-loyalty consultant Chip R. Bell shares how to deliver “customer service with sprinkles,” that is, extra special customer service.

“I believe customers like the way they feel when they’re part of relationships laced with substance as opposed to encounters that are merely functional,” Bell writes on the website Entrepreneur.

Find out what the three steps are for “service with sprinkles” at Entrepreneur.

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