Customer Service: Top 5 Customer Service Articles from Last Week

January 19, 2015
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Customer Service expert Shep Hyken shares a list of the five best articles about customer service he read the week of Jan. 12.
The articles cover a range of topics, from “Defining the ‘Customer Experience;” by Don Peppers to “How Communication Channels Help Building Strong Client Relationship” by Fred Quinncy.
Read the full list on Hyken’s website.

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