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A compilation of business news, trends, and surveys on customer satisfaction, financials, human resources, marketing, and sales.

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A Letter to Your Clients: 10 Ways to be a World-Class Client

Mark Richardson flips the script, offering insights into what makes a good client and ways remodelers can help

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Playing the Game of Business

How thinking about business as a great game may improve your knowledge of business and may even help you enjoy it more

It's 2015 and You Don't Know Bull Pucky About Marketing Anymore

How to make your website stand out to younger consumers

What's That 'Free Windows 10' Upgrade Promo About?

Users of Windows 7 and 8.1 have received promotional notices about a free upgrade to Windows 10. What's up with that?

Is Franchising for You?

Franchising in home renovation is set to grow. The key: creating systems that can be duplicated anywhere. We take a look at what this business model has to offer

Raise Your Predictability IQ

One element that separates great businesses from the merely good ones is the ability to make accurate predictions

Don’t Leave Your Plans and Proposals Behind

Your plans and specifications may not contain the level of detail another contractor would need to build from them, Shawn McCadden writes

Personnel: Here’s How You Overcome the Labor Shortage [Video]

Retention is key, so is outsourcing whenever you can

Paper Trail Out, Digital In as Next Generation Reshapes Home Improvement Companies

Open-mindedness, training, and commitment are keys to successful generational transfer

Understanding the Owner’s Role in a Growing Company

How well you anticipate growth and the changes it brings will determine your success at the next level

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