David Lupberger has been in the remodeling industry for more than 20 years and is author of “Managing the Emotional Homeowner,” “The Remodelers Turnkey Program,” and “The Home Asset Management Plan.” You can reach him at firstname.lastname@example.org, or at 303.442.3702.
Content from this Author
Five tips on defining your remodeling company’s unique value for customers
The prequalifying conversation is essential to prevent remodelers from wasting valuable time
Who does the home check-up on your customers’ houses?
You have an opportunity to formalize key relationships with your trade contractors and suppliers. Reach out to past clients and ask them if they would like access to your professional referral group.
As long as the phone rings, they stay busy. But if the phone stops ringing, they would be back to 2008, wondering where the next job was coming from.
Only 1 percent of surveyed business owners rated their successions plans as “excellent.”