Running a small business is much the same as coaching a sports team— it requires expertise, skill, and patience. Doing it right brings enormous rewards, but errors in strategy and management can create myriad problems. Here are tips for bringing your best game.
1. Use industry groups as a resource for finding talent
Organizations like NARI have opened the doors for us to help engage new talent. We are able to partner with NARI chapters and sponsor events with other organizations like Skills USA, which partners with students, teachers, and organizations to train workers.
2. Pay attention to who follows through quickly
A common theme of folks who are going to be successful are the ones who follow through. When they say they’re going to work, they do, even in inclement weather and during long days. In the current circumstances, we’re communicating more over the phone, via text messaging and email. The ones that follow up quickly and are exceptionally detailed in their responses are the best. There’s no lag time.
Be empathetic and listen to your team: You’d be surprised what you learn.
3. Take the time to get to know your team
Build “a want to have to” company culture. Your team should want to work hard. They should want to crush your goals. Be empathetic and listen to your team versus always talking: You’d be surprised what you learn. Help them get involved in the community. Know your team and know your team’s team. Know the names of their family members and what interests them outside of work. Learn why they are doing the work they are doing today, and then build on that by helping them expand their skill sets.
4. Care for your players
To get the best performance out of your team, you cannot ignore the mental aspects. Many talented employees will fail to reach their potential due to mental obstacles, such as poor confidence or fear of failure. A good coach will build their employees up and instill confidence in them, helping them overcome any hurdles. Remind them often just how much they are needed and how appreciated they are.
5. Be the best version of yourself
The best coaches are the first ones on the job and the last ones off. A good coach is motivational, inspiring, tough yet empathetic, and wants to be part of the process, not just the outcome, good or bad. A good coach can change a game. A great coach can change a life.