President / CEO
Pedigo Construction Group, Plano, Texas
2015 Revenue: $1 million
Best practice: Castle Doctor isn’t your average handyman service division. Most of its clients are affluent and expect a higher level of service than is typical. So, rather than call for ad hoc repairs, they pay a recurring monthly fee for ongoing maintenance and a guaranteed response time if they need a special service. “The worst thing about a remodeling project is the punch-out details at the end,” Colin says. “It’s hard to pull guys off the next project to do those little things. Castle Doctor is the perfect answer for punch-list items, and to maintain an ongoing relationship with the customer. So, I throw in a month or two of Castle Doctor for customers.” Often, the clients then sign up for the service full time.
Read more about the 2016 Professional Remodeler 40 Under 40 awardees.