PR October 2001

It’s inevitable: The time will come when a product specified in the plans is not available or is out of stock, and you need to substitute a lesser-known product

The family of international building codes released by the International Code Council last year has turned out to be pretty popular.

Between new codes and new employees, your crews likely will have code questions.

It’s a tricky intersection to navigate, the crossing of human needs and business demands. In remodeling, as in other service-driven industries, we have to do it all the time.

Human resource programs offer a competitive edge in a tight labor market.

Turn complaints into an opportunity to improve the client’s perception of your company. In the book 301 Great Management Ideas, John Wirth, president of Woodworker’s Supply (Albuquerque, N.M.), shares his successful strategy.

Gregory A. Miedema, CGR, president of Dakota Builders Inc. (Tucson, Ariz.), is adamant that customer satisfaction comes before anything else.

When undertaking a major addition or remodeling job that involves upgrading the HVAC system, one of the major hurdles is how to integrate the new space into the existing house.

The basis of the New England Classic product line is a modular stile and rail system with various panel inserts made from veneered hardwood over an MDF substrate.

Replacing the Model Energy Code, the International Energy Conservation Code is being strictly enforced.