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Building Team Communication
To achieve excellence within our companies' cultures, leaders must work hard at keeping healthy relationships. Our communication skills must be a strength, not a weakness. It takes time, energy and effort, but it pays big returns by producing better results and deeply enriched relationships. It's a double win.
Operation Co-op
Every remodeler knows that having a healthy relationship with the customer is the most important element to the long-term success of their business. That's why I was very surprised to learn that so many remodelers have little or no relationship with the building product manufacturers that could and should be the second-most important priority to them.