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Business

A compilation of business news, trends, and surveys on customer satisfaction, financials, human resources, marketing, and sales.



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10 Remodeling Sales Techniques for 2024

Mark Richardson explains the benefits of visual selling, strategic questioning, intentional messaging, and more on this episode of Remodeling Mastery




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Don’t Leave Your Plans and Proposals Behind

Your plans and specifications may not contain the level of detail another contractor would need to build from them, Shawn McCadden writes

Personnel: Here’s How You Overcome the Labor Shortage [Video]

Retention is key, so is outsourcing whenever you can

Paper Trail Out, Digital In as Next Generation Reshapes Home Improvement Companies

Open-mindedness, training, and commitment are keys to successful generational transfer

Understanding the Owner’s Role in a Growing Company

How well you anticipate growth and the changes it brings will determine your success at the next level

Legal: Verbal Change Orders — Actions Speak Louder Than Words

It's always better to get changes in writing, but in certain situations, an oral agreement may be enough.

Supply Chain: Matternet To Test The First Real Drone Delivery System In Switzerland

Quick orders for materials or tools can come faster than ever before

How to Get Paid Full Price by Walking Away

Sometimes the most profitable business you’re ever going to get is the business you didn’t get

Online Referral Sites Are the New Must

It’s not enough to just have a presence on Houzz and Porch. You have to do it right

Customer Satisfaction: Fair and Reasonable Payment for Errors

One contractor looks to a forum for advice on how to bill a client

Coaching the Millennials on Your Sales Team

More than any generation before them, Millennials appreciate mentors more than “bosses”

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