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Leadership



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How to Create a World-Class Remodeling Team

Great remodeling companies position themselves for the future with the right players




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Lessons from the Recession

Four DreamMaker remodelers share what they learned from surviving the recession

So Sorry for Your Loss

Knowing what I know now, I wish I had handled that homeowner differently 

Ask and Listen

Learning how to coach is part of the leadership skill set

An Ounce of Prevention

It’s easier to prevent something from happening than it is to repair the damage after the fact

The Wisdom of Forty

We’ve achieved a tipping point around the adoption of these products

Succeeding with a Project Management System

Use these tips to get maximum value from your project management system 

How to Measure Customer Satisfaction

Start tracking the metric your business can’t live without in 2019 and beyond 

Foolproof Markup Math

If your estimates are accurate, but you’re still losing money, it could be a miscalculated markup. Here’s how to correct your mistake.

Your Call Is Important

When most people call, it’s to talk with a person. Why, then, do automated phone menus offer every option under the sun except that one?

Pushback

Seeing what we push against is as useful as seeing what we are pushing toward

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