Customer Service

Two thirds of consumers today find a company untrustworthy unless its website has some form of pricing transparency.

And 5 tips for embracing it in your own remodeling business

A good friend of mine who is also a 40-year veteran of the construction industry has taught me a lot about relationships over the past few years. He has been a tireless advocate of relationships his entire life, spending countless hours working, molding, and shaping both his personal and professional contacts.

Photos courtesy of John Quarenga, CR, of Jay-Cue Construction, North Bergen, N.J

Photos courtesy of John Quarenga, CR, of Jay-Cue Construction, North Bergen, N.J,

Remodelers advise slow, deliberate pace and avoiding scammers.

Be sure your company is keeping pace with the methods for producing high quality leads then using them effectively.

The remodeling industry numbers are very strong: remodeling in the U.S. generates about $300 billion annually, which is more than commercial construction, public works projects and retail clothing sales combined.

Professional Remodeler and members of the PRIME Group have partnered to bring you business advice on the latest issues facing remodelers.

PR editors will moderate seven panel discussions at the Chicago show

People do business with those they know, like and trust.

How do you measure how satisfied your customer is and then create goals around it? You need a new measurement.

Success is often a product of reducing pain or unhappiness more than creating it.

16 industry leaders share their thoughts on the challenges and opportunities for 2012

New world of marketing mixes traditional and cutting edge

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