The mainstream media isn't always kind to contractors. But what about difficult homeowners? What about homeowners who are even worse than that?
Start tracking the metric your business can’t live without in 2019 and beyond
When most people call, it’s to talk with a person. Why, then, do automated phone menus offer every option under the sun except that one?
It's a nightmare scenario. But when it happens, you'll be ready.
Taking on the wrong remodeling job can hurt your profits and company morale. But how do you know when a project isn’t a good fit?
How remodelers can better protect themselves against cyber threats
A leading remodeler discusses the planning that went into the company’s new showroom
Remodelers are letting tens of thousands of dollars pass them by
Understanding these changes in the market will help you position your business
How to turn the industry's negative reputation into your company's bottom-line results
I was focused on my job, relying on remodeling pros to be focused on theirs. Maybe I got too much of a good thing.
Customers can easily tarnish your reputation with a bad review. Avoid that by holding your company and its people accountable.
Digital communication options are boundless. Here’s how to use them while keeping a human touch.
Sebring Design Build and Advantage Remodeling set pricing expectations early on and avoid needless phone time
Mistakes happen, but a big mistake creates fallout in proportion to the authority of the person who makes it
A zero-tolerance policy strengthens your team and keeps customers happy
A platform to streamline and simplify texting your leads
Adopting a few simple business habits can make a huge difference
Five tips for overcoming common pitfalls when working with allowances
Even today, many smaller companies don’t take advantage of software solutions. A study from Fit Small Business revealed that no single type of software category had a full 50 percent usage rate. The highest ranked—accounting-based programs—was at 49.8 percent. The most common reason given for not purchasing the software was cost, yet the efficiency gained by using the right tools will pay back the initial investment many times over.
Consider these questions before purchasing digital solutions for your company