Business — Home Improvement
Once burned by a nonpaying client, contractors will find ways to make sure the experience isn't repeated
Photo: flickr user Mark Mulligan (CC BY 2.0)
The way a business handles complaints is a litmus test of company culture. How does yours fare?
You just got a phone call. What you hoped would never happen has happened. Now what do you do?
Solar can be a lucrative business for those adept at navigating the politics involved
Remodelers need to get to know the attitudes and ideas of a new generation of homeowners
Spending time and money to train employees may seem like an ancillary expense—until you have to pay the cost of replacing those employees
Having cash reserves can offset unpredictable business setbacks or fund future growth
A key employee unexpectedly leaving can be a stress bomb if you don’t see it coming and you don’t have a plan to deal with it
Under most circumstances, it’s difficult for a homeowner to cancel a valid home improvement construction contract once materials have been ordered and the job’s been scheduled
Studies show that substance abuse is higher in construction than in almost any other industry. That's one more reason why every company should have a policy.
Holidays present some unique opportunities for marketing, managing, selling, or just giving back
Even with a succession plan in place, it’s difficult for owners to step away from their business
In launching your own business, long-term success relies more on the planning than the timing
What happens if there’s a fatal accident on one of your jobsites?
Most company owners—at some point in their business—are either threatened with a lawsuit or consider filing a suit themselves
The best way to manage unpaid invoices is not to incur them to begin with. But that's far easier said than done.