Jan Dell, CGR, Peter Dell Custom Remodeling Inc., Yakima, Wash.
Jan Dell, CGR
Peter Dell Custom Remodeling Inc.
Q. When did you join the Remodelors Council and why?
A. Our company was instrumental in forming the local RC in 1988, with great support and encouragement from Bill Hays, our executive officer at that time. My husband, Peter, served as the first chairman of the council. We were looking for ways to network with other remodelers, and to strengthen and promote our professionalism within the industry, and this seemed to be an excellent forum from which to work.
Q. What has been the greatest benefit of your membership thus far?
A. The opportunity to network with other remodelors has been a tremendous benefit There is a wealth of information available to those who are willing to listen and learn.
Q. What examples can you give of services, information or benefits the RC provided that had an immediate effect on your business?
A. First and foremost, the Remodelers' Show. We learned so much from the first one we went to that we’ve gone back every year. Our Parade of Remodeled Homes and our Awards of Excellence Program have also been great ways to promote our business. And the Certified Graduate Remodelor program has given us a remodeling-specific education not easily available elsewhere.
Q. Why is it important to be a member of an association?
A. If for no other reason, for the political clout you have when you are a member of an association that is over 200,000 members strong. In my area our elected legislators support our local association on over 90% of our issues. That is a tremendous advantage in the political arena. You owe it to your association to support them. After all, they support you.
Q. How long have you been in the remodeling business?
A. We started our business in 1985, but I didn’t become a full-time partner until 1991.
Q. What advice would you give to other remodelers about the RC?
A. Get involved! You can’t afford not to!