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Home Improvement Success: Luck, Hard Work, or Who You Know?

Even the most brilliant marketing mind could see fewer opportunities due to lack of networking




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Learn from the Best in Home Improvement and Remodeling

This year’s Pinnacle Experience aims to help remodelers stay ahead of their competitors by featuring captivating keynote speakers and subject matter experts, collaborative roundtable discussions, and networking with proven players from across the country.

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Are Direct Mail Marketing's Days Numbered?

Experts say email marketing has, or will, supplant traditional direct mail—a key component in the marketing program of many home improvement companies

For One Window Company, Online Sales Are Heating Up

While a few home improvement companies look to find a way to bypass the in-home sales appointment, one—Zen Windows—already has

Google Me This

Online may be a major lead source for home improvement companies, but keeping up with it requires continuous effort and attention

The Customer: Often Right, Always Righteous

The way a business handles complaints is a litmus test of company culture. How does yours fare? 

After the Fall: How to Deal With Jobsite Accidents

You just got a phone call. What you hoped would never happen has happened. Now what do you do?

How to Explain Other Contractors to Your Clients 

The question of other contractors, and particularly competitors, may come up during a sales call. Don’t let the subject be a button-pusher.

How to Overcome the ‘That’s Too Much’ Sales Objection

It’s the most common—and for some sales reps, the most difficult—objection to closing business in home improvement, or any industry. Here’s how to respond.

Now Is Solar's Time to Shine

Solar can be a lucrative business for those adept at navigating the politics involved

Sales: One-Leg ‘Policy’ Risks Offense

When it comes to One Spouse appointments, does your company have a policy, a strategy, or a philosophy?

Future Shock: Remodelers, Meet Your Millennial Clients

Remodelers need to get to know the attitudes and ideas of a new generation of homeowners 

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