Compiling a Completion Binder

Printer-friendly versionSend by email

Handing your clients a completion binder at the end of a project conveys professionalism and ensures repeat business.

May 01, 2000

Handing your clients a (1.)completion binder at the end of a project conveys professionalism and ensures repeat business. A thorough binder should begin with a thank-you letter to the client. Include a detailed (2.) project history with benchmarks and dates completed. Reserve sections for the client’s copy of the (3.) original contract, any change orders and revised schedules. Also, save space for the clients’copy of any (4.) meeting agendas and minutes. Indicate (5.) product selections, and include (6.) product warranties and vendor’s business cards - a handy resource should clients have product specific questions. Finally, consider enclosing a customer-satisfaction survey for client feedback.

Comments on: "Compiling a Completion Binder"

October 2014

This Month in Professional Remodeler

2014 Design Awards

Project of the Year

Measuring Design Space

Flooring Trends

DIGITAL EDITION
Products

All aspects of the unit are customizable, including height, length, materials, and finishes.

Features

Slated to be held again in 2015, the Extreme Sales Summit is the only conference devoted entirely to in-home selling.

Email Subscriptions