Compiling a Completion Binder

Printer-friendly versionSend by email

Handing your clients a completion binder at the end of a project conveys professionalism and ensures repeat business.

May 01, 2000

Handing your clients a (1.)completion binder at the end of a project conveys professionalism and ensures repeat business. A thorough binder should begin with a thank-you letter to the client. Include a detailed (2.) project history with benchmarks and dates completed. Reserve sections for the client’s copy of the (3.) original contract, any change orders and revised schedules. Also, save space for the clients’copy of any (4.) meeting agendas and minutes. Indicate (5.) product selections, and include (6.) product warranties and vendor’s business cards - a handy resource should clients have product specific questions. Finally, consider enclosing a customer-satisfaction survey for client feedback.

Comments on: "Compiling a Completion Binder"

March 2015

This Month in Professional Remodeler

Products
Features

It’s not enough to just have a presence on Houzz and Porch. You have to do it right

Email Subscriptions