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Business — Home Improvement


Home improvement juggernaut West Shore Home's new company-wide base wage doubles the legal minimum in nearly every state it operates

staff training

Photo: Jim Larrison on Flickr (CC by 2.0)

As competition for workers intensifies, home improvement companies direct more efforts to training

undocumented workers

Photo: Ingrid Bush

It’s against the law to hire undocumented workers, and that applies to general contractors whose subcontractors employ illegals

Many home improvement business owners reaching a key growth stage will consider if, when, and how, to engage someone else to run their company

Tattoo on bicep

Photo: Pixabay

Home improvement companies share secrets of success for recruiting young sales talent

The greater the effort made to prepare new hires for their job, the more likely it is that they will succeed

Empty pockets client won't pay

Photo: Pixabay

Once burned by a nonpaying client, contractors will find ways to make sure the experience isn't repeated

How to handle unhappy customers; photo: flickr user Mark Mulligan

Photo: flickr user Mark Mulligan (CC BY 2.0)

The way a business handles complaints is a litmus test of company culture. How does yours fare? 

What to do when a jobsite accident occurs.

Photo: 123rf.com / innervisionpro

You just got a phone call. What you hoped would never happen has happened. Now what do you do?

Solar installers working on roof

Photo: Pixabay

Solar can be a lucrative business for those adept at navigating the politics involved

The demographics of remodeling clients are changing

Remodelers need to get to know the attitudes and ideas of a new generation of homeowners 

Providing job-related training helps home improvement companies retain employees.

Spending time and money to train employees may seem like an ancillary expense—until you have to pay the cost of replacing those employees

By having cash reserves, you can offset unpredictable business setbacks

Having cash reserves can offset unpredictable business setbacks or fund future growth


What to do when a key employee leaves your company

A key employee unexpectedly leaving can be a stress bomb if you don’t see it coming and you don’t have a plan to deal with it

two people shaking hands in an agreement

Under most circumstances, it’s difficult for a homeowner to cancel a valid home improvement construction contract once materials have been ordered and the job’s been scheduled

Caution sign with drunk person

Studies show that substance abuse is higher in construction than in almost any other industry. That's one more reason why every company should have a policy.

Holiday ideas for home improvement companies

Holidays present some unique opportunities for marketing, managing, selling, or just giving back

exit strategy man walking away

Even with a succession plan in place, it’s difficult for owners to step away from their business

starting your own remodeling business—open-for-business sign

In launching your own business, long-term success relies more on the planning than the timing

Construction jobsite safety

Image: groundreport.com

What happens if there’s a fatal accident on one of your jobsites?

scales of justice outside the courthouse

Most company owners—at some point in their business—are either threatened with a lawsuit or consider filing a suit themselves

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